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Feedback from Clients
Each Consortium client receives an annual Client Satisfaction Survey in the language of his/her choice, requesting views on all aspects of Consortium service delivery — ranging from timeliness of service and quality of care to the effectiveness of the client supervisor in meeting the client’s needs.

More than 40% of clients have consistently responded to the survey. Survey results are analyzed to identify areas needing improvement. More...
   

Based on need, client services and hours are authorized only by the City and County of San Francisco Department of Aging and Adult Services In-Home Supportive Services Program. If authorized, IHSS pays for a variety of home-based services by Home Care Providers, including:

  • bathing
  • grooming
  • feeding
  • dressing
  • toilet assistance
  • cleaning
  • laundry
  • shopping
  • cooking
  • washing dishes

Under direction of a licensed health care professional, IHSS can arrange for paramedical services, or provide transportation to and from medical and other necessary appointments. For additional information, contact the San Francisco Department of Aging and Adult Serivces IHSS Program.

 
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